Risk bearing organizations remain accountable for cost, quality, utilization, and experience after a healthcare encounter ends. This article introduces the Post Visit Gap™, the period when patients and caregivers manage next steps before another reliable care touchpoint, and explains why greater visibility and intelligence matter in value based care.

The Post Visit Gap™ describes the period after a healthcare encounter when patients, caregivers, and solo agers may still face questions, uncertainty, and unresolved needs beyond traditional transitional care.