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CAGE: 97HM9
100% EDWOSB WOSB NURSE-OWNED
MSEC -Military Spouse Owned Enterprise Certification
FL WBE/MBE - Woman & Minority Business Certification
PUBLIC SECTOR
Serving Governmental Organizations to Improve the Lives of Citizens Nationwide.
Federal Government Municipal Government
Health Systems and Services
Health Plans Managed Care
Professional Associations & Boards
PROGRAM MANAGEMENT
EMPLOYEE CAPITAL
CUSTOMER ENGAGEMENT
DATA IS
TRANSFORMATIONAL
taking BIG DATA intelligence beyond reporting
OPERATIONAL MANAGEMENT
CAPABILITIES
DATA ANALYTICS & INSIGHTS
Taking your BIG DATA beyond reporting to access healthcare analytics, trends, and information to impact clinical outcomes meaningfully. Amid growing demand for price transparency, we work with payers and providers who need streamlined data (clinical/operational) to embrace current care models.
EMPLOYEE CAPITAL
Benefits & Health Insurance Administration
Implementing, managing, and updating an organization's employee &/or health insurance benefits and retirement program to avoid excessive administrative costs while utilizing current and emerging technologies.
Customer (CX) Service & Professional Management Training
Training is operational: We teach staff how to be competent leaders. Professional development is strategic; We prepare staff on how to excel in areas beyond the status quo and improve outcomes/revenues.
Temporary Health Services
Provide staffing and retention strategies for organizations. *Select Organizations
PROGRAM MANAGEMENT
Effective Health Programs
Healthcare organizations are quickly adjusting their models of care to deliver quality outcomes. We help providers adapt to and create programs and processes to optimize emerging platforms for maximum operational efficiency.
Population Health
Reducing disparities in populations at scale is a challenge. We work with physicians, payers, and systems to access healthcare analytics, trends, and information to impact clinical outcomes meaningfully.
Veterans Care
Provide clinical strategies to providers and organizations providing primary care to Veterans to service their unique clinical needs.
CUSTOMER ENGAGEMENT
Practice Management
Agile strategies to reduce costs while managing labor and emerging technologies in a clinical setting.
Customer (CX) Experience/Satisfaction
Training staff to excel in customer service to improve customer experience and satisfaction scores.
Marketing
Branding to effectively communicate with customers/patients.
"Workplace communication statistics show that 86% of employees and executives cite the lack of effective collaboration and communication as the main causes for workplace failures.."
"Employees working in organizations with effective communication plans — i.e. ones that manage to minimize the silo effect and centralize communication — are 3.5 times more likely to outperform their peers."
"According to Gallup’s State of the Global Workplace: 2022 Report, disengaged employees cost the world an unbelievable $7.8 trillion in lost productivity."
"72% of companies believe they can use analytics reports to improve the customer experience." (Deloitte)
"When perceptions of unfairness and injustice rise, employee satisfaction, commitment, and effort drop."
(“Saving Management From Our Obsession With Leadership,” by Jim Detert, Kevin Kniffin, and Hannes Leroy.)