CAGE: 97HM9

100% EDWOSB WOSB NURSE-OWNED

MSEC -Military Spouse Owned Enterprise Certification

FL WBE/MBE - Woman & Minority Business Certification 

PUBLIC SECTOR

Serving Governmental Organizations to Improve the Lives of Citizens Nationwide. 

Federal Government   Municipal Government

Health Systems and Services

Health Plans     Managed Care

Professional Associations & Boards

PROGRAM MANAGEMENT
EMPLOYEE CAPITAL
CUSTOMER ENGAGEMENT

DATA MKWS Venn Diagram.png

DATA IS
TRANSFORMATIONAL

taking BIG DATA intelligence beyond reporting

OPERATIONAL MANAGEMENT

CAPABILITIES

DATA ANALYTICS & INSIGHTS

Taking your BIG DATA beyond reporting to access healthcare analytics, trends, and information to impact clinical outcomes meaningfully.  Amid growing demand for price transparency, we work with payers and providers who need streamlined data (clinical/operational) to embrace current care models.

 

EMPLOYEE CAPITAL

Benefits & Health Insurance Administration

Implementing, managing, and updating an organization's employee &/or health insurance benefits and retirement program to avoid excessive administrative costs while utilizing current and emerging technologies.

Customer (CX) Service & Professional Management Training

Training is operational: We teach staff how to be competent leaders. Professional development is strategic; We prepare staff on how to excel in areas beyond the status quo and improve outcomes/revenues.

Temporary Health Services

Provide staffing and retention strategies for organizations. *Select Organizations

 

PROGRAM MANAGEMENT

Effective Health Programs 

Healthcare organizations are quickly adjusting their models of care to deliver quality outcomes. We help providers adapt to and create programs and processes to optimize emerging platforms for maximum operational efficiency.

Population Health

Reducing disparities in populations at scale is a challenge. We work with physicians, payers, and systems to access healthcare analytics, trends, and information to impact clinical outcomes meaningfully. 

Veterans Care 

Provide clinical strategies to providers and organizations providing primary care to Veterans to service their unique clinical needs.

 

CUSTOMER ENGAGEMENT

 

Practice Management

Agile strategies to reduce costs while managing labor and emerging technologies in a clinical setting.

 

Customer (CX) Experience/Satisfaction

Training staff to excel in customer service to improve customer experience and satisfaction scores.

Marketing

Branding to effectively communicate with customers/patients.

MKWS Capabilities Stat RED FILE.png

"Workplace communication statistics show that 86% of employees and executives cite the lack of effective collaboration and communication as the main causes for workplace failures.."

"Employees working in organizations with effective communication plans — i.e. ones that manage to minimize the silo effect and centralize communication — are 3.5 times more likely to outperform their peers."

"According to Gallup’s State of the Global Workplace: 2022 Report, disengaged employees cost the world an unbelievable $7.8 trillion in lost productivity." 

"72% of companies believe they can use analytics reports to improve the customer experience." (Deloitte)

"When perceptions of unfairness and injustice rise, employee satisfaction, commitment, and effort drop."

(“Saving Management From Our Obsession With Leadership,” by Jim Detert, Kevin Kniffin, and Hannes Leroy.)